Terms and Conditions

This is the official Terms and Conditions Statement for DigiBull AI Private Limited.

1. Agreement to Terms

Welcome to DigiBull AI. These Terms and Conditions (“Terms”) govern your use of our website (https://digibull.ai) and our AI-powered automation services, or products such as Lead Gen AI, Enquiry-to-Quote AI, and Office Automation AI (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these terms, you do not have permission to access our Services.

2. Definitions

• “We,” “Us,” “Our”, “Company” refers to DigiBull AI.
• “You,” “Your” refers to the individual or entity using our Services.
• “Services” include our website, AI platforms, products, APIs, and all related services.
• “Content” means any data, text, files, information, or materials submitted to or generated by our Services.
• “User Data” means any data you provide or generate while using our Services.

3. Use of Services

3.1 Eligibility

• You must be at least 18 years old to use DigiBull AI’s Services.
• You must have the legal authority to enter into these Terms.
• You must provide accurate and complete registration information.

3.2 Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities under your account.
• You must notify us immediately of any unauthorized access.
• You may not share your account with others without our permission.

3.3 Acceptable Use

You agree to use our Services only for lawful purposes and per these Terms. You shall not:

• Violate any applicable laws, regulations, or third-party rights.
• Use the Services for any fraudulent, deceptive, or malicious activities.
• Interfere with or disrupt the Services or servers.
• Attempt to gain unauthorized access to any system or network.
• Upload or transmit viruses, malware, or other harmful code.
• Reverse engineer, decompile, or disassemble any part of our Services.
• Use means to access the Services without our permission.
• Resell or redistribute the Services without authorization.
• Use the Services to send spam or unsolicited communications.
• Use the Services for any illegal activities as defined by the laws and regulations of the respective country you reside in.
• Impersonate any person or entity.

4. Service-Specific Terms

4.1 Lead Gen AI

• You must comply with all applicable marketing and privacy laws.
• You are responsible for the accuracy of targeting parameters.
• You must respect opt-out requests from leads.
• We do not guarantee specific lead generation results.
• You retain ownership of generated leads, subject to these Terms.

4.2 Enquiry-to-Quote AI

• You are responsible for the accuracy of the bill of materials (BOM) data submitted.
• You must have the right to share supplier information.
• Quote accuracy depends on the quality of input data.
• We do not guarantee supplier participation or response times.
• Pricing data must be kept confidential unless otherwise agreed.

4.3 Office Automation AI

• You must have the right to process any documents or invoices uploaded.
• Automated workflows must comply with your internal policies.
• We are not responsible for decisions made based on AI recommendations.
• You must maintain backups of critical data.
• Sensitive data must be marked appropriately.

5. Payment Terms

5.1 Fees and Billing

• Service fees are as specified in your subscription plan.
• All fees are exclusive of applicable taxes.
• Payment is due upon receipt of the invoice unless otherwise agreed.
• We reserve the right to change fees with 30 days’ notice.

5.2 Payment Methods

• We accept payment via credit card, bank transfer, and approved payment platforms.
• You authorize us to charge your payment method for all fees.
• You are responsible for keeping payment information current.

5.3 Refunds and Cancellations

• Monthly subscriptions may be cancelled with 30 days’ notice.
• Annual subscriptions are non-refundable after 14 days.
• No refunds for partial month usage.
• Credits may be issued at our sole discretion.

6. Intellectual Property Rights

6.1 Our Intellectual Property

• All Services, including software, designs, and content, are owned by DigiBull AI.
• Our trademarks, logos, and brand features may not be used without permission.
• These Terms do not grant you any rights to our intellectual property.

6.2 Your Content

• You retain ownership of content you submit to our Services.
• You grant us a license to use your content to provide the Services.
• This license includes the right to process, analyze, and improve our Services.
• You represent that you have the right to grant this license.

6.3 Feedback

• Any feedback, suggestions, or ideas you provide become our property.
• We may use feedback without compensation or attribution.
• You waive any rights to feedback provided.

7. Data Protection and Privacy

7.1 Privacy Policy

• Our Privacy Policy governs the collection and use of your data.
• By using our Services, you consent to our data practices.
• We implement reasonable security measures to protect your data.

7.2 Data Processing

• We process data as a data processor on your behalf.
• You are the data controller for your User Data.
• We will process data only according to your instructions and these Terms.

7.3 Data Security

• We maintain industry-standard security measures.
• You are responsible for the security of your account credentials.
• We are not liable for unauthorized access due to your negligence.

8. Third-Party Services

8.1 Integrations

• Our Services may integrate with third-party platforms.
• We are not responsible for third-party services or their practices.
• Your use of third-party services is governed by their terms.

8.2 Third-Party Content

• We may display third-party content or advertisements.
• We do not endorse or warrant third-party content.
• Third-party links are provided for convenience only.

9. Disclaimers and Warranties

9.1 Service Availability

• Services are provided “AS IS” and “AS AVAILABLE”.
• We do not guarantee uninterrupted or error-free operation.
• We may modify or discontinue Services at any time.

9.2 No Warranties

We disclaim all warranties, express or implied, including:

• Merchantability and fitness for a particular purpose.
• Accuracy, reliability, or completeness of Services.
• That our Services will meet your requirements.
• That the defects will be corrected.

9.3 AI Limitations

• AI-generated content may contain errors or inaccuracies.
• Results depend on input quality and data availability.
• Human review is recommended for critical decisions.
• We do not guarantee specific outcomes or results.

10. Limitation of Liability

10.1 Exclusion of Damages

• To the maximum extent permitted by law, DigiBull AI shall not be liable for:
  • Indirect, incidental, special, or consequential damages.
  • Lost profits, revenue, or business opportunities.
  • Loss of data or business interruption.
  • Any damages exceeding fees paid in the past 12 months.

10.2 Exceptions

• These limitations do not apply to:
  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded by law

11. Indemnification

You agree to indemnify, defend, and hold harmless DigiBull AI, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

• Your use of the Services.
• Your violation of these Terms.
• Your violation of any third-party rights.
• Your Content or User Data.

12. Termination

12.1 Termination by You

• You may terminate your account at any time.
• Termination must be requested through proper channels.
• You remain liable for fees incurred before termination.

12.2 Termination by Us

• We may suspend or terminate your access immediately if:
  • You violate these Terms.
  • You fail to pay fees when due.
  • We suspect fraudulent or illegal activity.
  • Required by law or court order.

12.3 Effect of Termination

• Upon termination:
  • Your access to Services will cease.
  • We may delete your data after a retention period.
  • Provisions that should survive will remain in effect.
  • You must pay any outstanding fees.

13. Dispute Resolution

13.1 Informal Resolution

Before filing any formal proceedings, you agree to attempt to resolve disputes informally by contacting us at contact@digibull.ai.

13.2 Arbitration

• If informal resolution fails:
  • Disputes will be resolved through binding arbitration.
  • Arbitration will be conducted in Mysuru, India.
  • The arbitrator’s decision will be final and binding.

13.3 Exceptions

• You may bring claims in small claims court if eligible.
• Either party may seek injunctive relief in court for intellectual property violations.

14. General Provisions

• 14.1 Governing Law: These Terms are governed by the laws of India, without regard to conflict of law principles.
• 14.2 Entire Agreement: These Terms constitute the entire agreement between you and DigiBull AI regarding the Services.
• 14.3 Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.
• 14.4 Waiver: No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
• 14.5 Assignment: You may not assign these Terms without our consent. We may assign our rights to any successor.
• 14.6 Force Majeure: Neither party is liable for delays or failures due to causes beyond reasonable control.

15. Updates to Terms

We may update these Terms from time to time. We may notify you of material changes by:

• Posting the updated Terms on our website.
• Sending email notifications to registered users.
• WhatsApp/SMS notifications.

Your continued use after changes constitutes acceptance of the updated Terms.

16. Contact Information

DigiBull AI Legal Department
Email: contact@digibull.ai
General Inquiries: contact@digibull.ai
Phone: +91 98941 44087
Address: Mysuru, Karnataka, India
Business Hours: Monday-Friday, 8:30 AM – 6:00 PM IST
By using DigiBull AI Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Our mantra: “Enhance. Enable. AI-First.”
We help businesses safely and swiftly embed AI—empowering teams, streamlining processes, and accelerating growth across marketing, operations, and manufacturing.